Out of Hours

Patients at this practice who require medical advice Out of Hours can speak to NHS 111 for initial help and advice.

Patients who need to be seen by a Clinician will still be given an appointment or home visit if they are housebound. The service will still have the ability to issue urgent prescriptions, book into appointments at the St Helens Urgent Treatment Centre, offer GP extended access appointment at one of three hubs in the borough along with the ability to link patients into other appropriate services.

This change is due to contractual changes in the way your Practice provides Out of Hours and, in keeping with the national direction of travel to implement NHS 111.

If you need medical advice outside of normal surgery opening hours you can still call the Practice number for information on how to access the Out of Hours Service or you can call NHS 111 directly. You can phone 111, 365 days a year, to reach a full range of local health services, including out of hours doctors, community nurses, emergency dental care and late night opening chemists. Calls from landlines and mobile phones are free.

Enhanced Access

Additional access to primary care services on weekday evenings and a Saturday, are now available.

There are a range of clinicians and services on offer providing both face to face and telephone appointments.

Where and when?

Appointments are available at Lowehouse HCRC St Helens Merseyside WA10 2DJ. You will be advised of the location at the time of booking. Any patient registered at our practice can be booked into an appointment subject to availability.

• Monday 17:00-20:00 (ANP & Pharmacist Appointments)
• Tuesday 16:00-20:00 (ANP & Pharmacist Appointments)
• Wednesday 16:00-20:00 (ANP & Pharmacist Appointments)
• Thursday 16:00-20:00 (ANP & Pharmacist Appointments)
• Friday 17:00-20:00 (ANP & Pharmacist Appointments)
• Saturday 09:00-12:00 (GP Face to Face Appointments)
• Alternate Saturdays 09:00-17:00 (ANP Face to face Appointments)
• Alternate Saturdays 09:00-17:00 & 13:00-17:00 (Pharmacist Appointments)

How do I book?

Please call the Practice and ask for an evening or weekend appointment. The member of staff will try to book you in at a time/day that suits you.

Please note appointments are subject to availability.

To cancel an appointment please contact the Practice, or if out of hours please contact 01744 624447.

Additional Clinics are available

Infant Welfare Clinic

Ormskirk House – Thursday 11:00 – 12:00

Ante Natal Clinic

Tuesdays 09:00 – 12:30